About 404desk
404desk is a ticketing system for the internal IT of small and medium-sized companies. To begin with, only companies based in Germany can subscribe; Austria and Switzerland are not open yet. Here you can read who is behind the product, why it exists and how we work.
Who is behind it
No team photo until there is a real one.
Oertel Computers, Inhaber Robin Oertel
Dessauer Straße 8, 90522 Oberasbach
How we work
- Public pricing
- One core plan, with AI as a paid add-on. The tiers are on the pricing page. There is no price you only learn in a conversation.
- No sales call
- Sign-up is self-service: register yourself, try it for 14 days, then decide. Larger companies get a personal quote if they want one.
- Honest about limits
- What 404desk cannot do is stated on the home page and on the feature pages. What is planned is listed without dates on the roadmap.
- No made-up evidence
- No customer logos, no star ratings, no numbers we cannot back up.
- Server location
- Germany, with Hetzner.
- Light on data
- This website sets no tracking cookies. Our support team only sees your tickets if you grant temporary access.
- Born in internal IT
- Built for the people who open the list in the morning and hopefully close a shorter one in the evening.
Further reading
- RoadmapPlanned features, without dates or commitments: Teams app, SCIM, Intune and ticket imports. See what is already available in the core plan.
- ContactContact us by email with questions or a quote request for a larger company. Public pricing and a self-service trial, without a demo appointment.
- SecurityTwo-factor authentication, audit log, controlled support access, export and deletion. Review hosting, service providers and the German DPA.
404desk is launching soon. At launch, you can try it free for 14 days.The best way to get to know us is the product: try it for 14 days.
Launch infoTry free for 14 daysSign-up and sign-in are not open yetno payment details required